Tag Archives: Westborough

iQ NetSolutions Delivers Presence in Any-to-Any Communications

November 30, 2004

 

iQ NetSolutions’ VistaPoint Enterprise delivers enterprise-wide presence monitoring and telephony call control across heterogeneous (TDM and IP) communication systems.

iQ NetSolutions, Inc announced the addition of Avaya’s IP Office and MERLIN MAGIX to the list of major vendor PBX solutions with which its VistaPoint Enterprise version 4.0 is compatible.

IQ NetSolutions’ technology is designed to bridge the gap between legacy TDM-based PBXs and new technologies such as VoIP and SIP, to use presence and call control-based applications for real-time presence visibility of every user throughout an enterprise. This will make it possible to instantly connect callers with a requested party for improved customer service and support, says the company.

The VistaPoint Enterprise suite includes productivity applications designed for a variety of users. VistaPoint Console is used by system operators for presence-based call control, while the VistaPoint Companion series offers plug-in applications for Microsoft Outlook and Windows Messenger.

The application-level solution’s strength is that it can be transparently implemented across an enterprise, even in a mixed PBX vendor environment. VistaPoint Enterprise works with all major PBX platforms (TDM and IP) from vendors including Avaya, Cisco, Mitel, Nortel, Siemens and others.

iQ NetSolutions, Inc is a privately owned company headquartered in Westborough, Massachusetts.,

Primus Canada deploys Pactolus

June 7, 2004

 

Post Paid and Prepaid Calling Card Services Expand Service Offerings of Canada’s Largest Alternative Communications Carrier

Westborough, MA, June 7, 2004 — Pactolus Communications Software Corporation, a leading provider of SIP-based voice services, today announced that Primus Telecommunications Canada Inc. (Primus Canada), a wholly-owned subsidiary of McLean, Virginia-based Primus Telecommunications Group, Incorporated (Nasdaq: PRTL), has deployed Pactolus SIPware Post Paid and Prepaid Calling Card services in its extensive Canadian converged network. These service offerings provide TDM-based consumer and business subscribers with prepaid and post paid long distance calling capabilities through the Telica® Plexus™ 9000 media gateway and softswitch.

“Primus Canada has been making a steady investment in converged network elements over the last year and wanted a way to leverage this investment with a commercially proven, industry recognized, SIP-based services architecture that could deliver proven revenue-generating services to our network,” said Matt Stein, Vice President, New Technology and Services of Primus Canada. “The Pactolus solution readily integrated with our Telica network elements using SIP, and proved to be highly scalable and customizable to keep pace with our aggressive business model expansion.”

Pactolus utilizes SIP, the emerging standard for IP voice services, to deliver IP-based solutions that allow telecommunications carriers and service providers to drive down the cost and accelerate time-to-market of high-value services.

“Primus Canada, one of Canada’s premier service providers, went through an in depth evaluation of various SIP-based approaches and we are pleased they have selected Pactolus as their partner for the deployment of multiple service offerings in their network,” said Paul Blondin, Chairman and CEO of Pactolus. “By taking this strategic step with us, they will be able to leverage a highly extensible services architecture that will meet their needs beyond calling card services well into the future.”

Pactolus offers a suite of IP voice services for deployment in wireline and wireless carrier networks called SIPware™ Services, built upon the RapidFLEX™ software platform. These services include broadband IP telephony, prepaid calling card, post paid calling card, conference calling (all available with an integrated operator assistance module), voice mail, unified messaging, and SCE-built applications. The RapidFLEX software platform includes an application server, service creation environment (SCE), software-based IP media server, NAT traversal server, element management system, subscriber self-service portals, high availability features, and other components in an open, extensible software framework.