Tag Archives: Telchemy Inc.

Global IP Sound and Telchemy Collaborate To Promote VoIP Call Quality

December 7, 2004

 

The combination of embedded voice processing and real-time performance management technologies will result in better-than-PSTN VoIP call quality.

Global IP Sound, Inc and Telchemy, Inc today announced a strategic alliance to jointly develop and market speech processing and performance management solutions for VoIP equipment and service providers. The partnership also ensures interoperability and ease of integration between product lines.

Global IP Sound’s core strength lies in the ability of its embedded software platform to enable VoIP services to withstand up to 30% packet loss and yet maintain telephony-grade voice quality or better.

Telchemy’s strength is in non-intrusively analyzing and measuring voice quality based on the effects of time-varying IP impairments, and the perceptual effects of time-varying call quality.

The combination of these technologies will enable Telchemy’s measurements to feed back into and enhance Global IP Sound’s processing to more consistently produce better-than-PSTN call quality for customers, according to the companies.

Their first joint product will be an integration of Telchemy’s VQmon/End Point technology with GIPS’ Embedded VoiceEngine software platform, designed for IP phone and gateway vendors. This will give both VoIP and emerging real-time multimedia customers a complete synergistic solution for voice processing and call quality.

Telchemy Software Embedded in Pivetal’s New VoIP Speech Quality Monitors

December 6, 2004

 

telchemyPivetal will provide real-time VoIP-specific monitoring of user-perceived quality, thanks to Telchemy’s call quality analysis software.

Telchemy, Inc and Pivetal, Ltd announced today that Pivetal has embedded Telchemy’s VQmon/SA Stream Analysis call quality algorithms in Pivetal’s new QspeeQ family of VoIP Speech Quality Monitoring products, allowing Pivetal customers to assesses user-perceived VoIP quality in real time.

This new VoIP-specific capability further enhances the ability of Pivetal’s Cortex Service Assurance Suite to identify and fix network issues before they impact on service quality levels. This meets the needs of service providers, large and small, to monitor and enforce SLAs (Service Level Agreements) at the customer premise, as they begin rolling out real-time multimedia services such as VoIP.

Traditional call quality management systems have not so far provided the diagnostic tools needed to support the SLAs for new IP-based services, generating a demand for more sophisticated capabilities.

Telchemy’s VQmon provides real-time analysis of VoIP calls, generating quality metrics including listening and conversational quality scores, and detailed diagnostic information on the severity and distribution of packet loss, discards and jitter. VQmon is standards-based call quality monitoring software that supports the IETF RFC 3611 (RTCP XR) Protocol and the new QoS reporting protocols for ITU’s H.323, H.248 and G.799.1 standards.

Telchemy releases new VQMON/EP Release 2.1

June 8, 2004

 

VQmon/EP 2.1 Software Supports RFC3611 and QoS Reporting Requirements for G.799.1, H.323 and Megaco

SUWANEE, Georgia –June 7, 2004 – Telchemy (R) Incorporated, the global leader in VoIP performance management technology, today announced VQmon (R) /EP (End Point) Release 2.1 which provides integrated call quality monitoring and reporting for IP phones and media/trunking gateways. As more service providers and enterprises deploy VoIP, real-time performance monitoring becomes critical for reliable service operation. VQmon/EP 2.1 supports RFC3611 (RTCP XR) and QoS reporting requirements for IP phones and gateways — including the new G.799.1 trunking gateway standard.

Other key features of VQmon/EP Release 2.1 include:

• full extended E model (G.107 with TS 101 329-5 Annex E)

• real-time alert generation

• support for jitter buffers that discard fractional packets

• dynamic configuration of VQmon-based probes, including Telchemy’s new SQprobe (TM).

VQmon/EP 2.1 will be available July 31, 2004.

About VQmon/EP

A member of Telchemy’s VQmon family of software performance management products, VQmon/EP is used in IP endpoints, such as IP phones and media/trunking gateways, to monitor the quality of live calls and provide the call quality and diagnostic metrics needed to support management protocols and problem diagnosis. VQmon/EP supports real-time thresholding, generates and interprets RTCP XR payloads and provides the metrics for signaling-based QoS reports. The software is fast, efficient, scalable and highly portable which minimizes costly implementation time and reduces time to market. VQmon is fully compatible with VQmon(R) /SA (Stream Analysis) and a wide range of VoIP test equipment.

TELCHEMY introduces VoIP perform. management apps.

June 8, 2004

 

New SQprobe and SQmediator Are Flexible, Real-Time Service Quality Monitoring, Analysis and Mediation Applications for VoIP Equipment Vendors

SUWANEE, Georgia – June 7, 2004 – Telchemy (R) Incorporated, the global leader in VoIP performance management technology, today announced its new SQmon (TM) family of software products for end-to-end VoIP service quality monitoring. Building on the strength of its widely deployed VQmon (R) VoIP call quality monitoring technology, SQmon represents the next step towards Telchemy’s long term goal of providing the performance management infrastructure needed to support the growing range of real-time applications and services.

SQmon is a family of modular OEM software applications that includes sophisticated probe and mediation/aggregation functions. These functions provide network equipment and performance management system vendors with a scalable, flexible “leading edge” solution that integrates quickly and easily with both reporting applications and VQmon enabled IP phones and gateways. Initial SQmon product family applications include SQprobe (TM) and SQmediator (TM).

SQprobe is an advanced VoIP probe that monitors high speed packet streams, automatically detects and monitors active VoIP calls and produces real-time call quality metrics in the form of call quality records. SQprobe can handle approximately 2,000-5,000 simultaneous calls on a typical open architecture hardware platform. The product will be available as a software application for selected versions of Linux, Windows and Solaris during the fourth quarter of 2004.

SQmediator is an advanced VoIP call quality correlation and aggregation function designed for use with the SQprobe. SQmediator provides the ability to monitor service across a network, summarize call quality metrics derived from call quality records, generate real-time alerts and integrate with SNMP-based reporting applications. SQmediator will be available as a software product for selected versions of Linux, Windows and Solaris during the first quarter of 2005.

“SQmon broadens the range of leading-edge performance management solutions that we can provide to our OEM partners in the Voice over IP market,” said Alan Clark, President and CEO of Telchemy. “With the addition of SQprobe and SQmediator, Telchemy is providing more of the essential management infrastructure for VoIP and delivering a more comprehensive solution to the industry. This, in turn, will contribute to continued growth and reliable operation of VoIP and real-time multimedia services.”

Pricing for SQprobe and SQmediator will be disclosed at product availability time, and the products will be sold via OEM channels.