Tag Archives: IVR

Pronexus Delivers VBVoice 5.3 RAD Tool for High Density, Hardware-less VoIP

January 4, 2005


Rapid Application Development (RAD) environment creates scalable IP and TDM telephony applications such as hardware-less VoIP and speech-enabled IVRs for high-density environments.

Pronexus, Inc announced today the immediate availability of its VBVoice 5.3 Rapid Application Development environment for IP, computer telephony, and speech applications requiring support for Dialogic hardware, and now also supporting Intel NetStructure DM/V boards.

VBVoice 5.3 also expands on Pronexus’s Application Console, which permits centralized administration and reporting for call centers, hosting organizations and other large-scale environments, extending it to a .NET version.

The console allows calls to be answered and distributed to various applications residing on one or more telephony servers, managing and routing them based on specified rules, monitoring application performance, and logging calls and events. The source code for the Pronexus Application Console is separately available as an optional extra.

VBVoice 5.3 also introduces support for Microsoft’s Standard and Enterprise Servers 2003 on Intel Dialogic hardware, and includes a new hardware interface optimized for peak performance and flexibility in resource management.

Eicon Networks Joins Nuance Partner Program

May 20, 2004


Eicon Networks Corporation announced today that it has joined the Nuance Partner Alliance Program as a Technology Partner.

London – May 19, 2004 — Eicon Networks Corporation, a global provider of communication products for networked business applications, announced today that it has joined the Nuance Partner Alliance Program as a Technology Partner. Nuance’s (NASDAQ: NUAN) partner program includes a global network of interactive voice response (IVR) platform providers, systems integrators, telephony hardware companies and voice application service providers that deliver world-class speech solutions covering a broad range of applications and industries.

As a Nuance technology partner, Eicon designs and markets the Diva™ Server V-Series line of products to the communications industry through its distributors and resellers. The powerful hardware architecture and rich media processing features of the Diva Server V-Series boards allow companies to develop and deploy voice, speech and conferencing applications which deliver enhanced performance, greater accuracy and reduced costs.

“Working with leading technology providers such as Eicon is key to our ability to deliver world-class speech solutions to a broad range of industries,” said Kevin Kew, vice president, business development for Nuance. “We welcome Eicon to our Partner Alliance Program. Through our cooperative efforts, we will enable the adoption of voice technologies in the business marketplace.”

“We are excited to partner with a leading voice solutions provider such as Nuance,said Kip Heuertz, Vice President of Product Marketing for Eicon. “Through our partnership, we will continue to expand our focus on providing high quality voice communication solutions which have a reputation of being easier to support by corporations, integrators and resellers.”