December 13, 2004
EyeBill’s VoIP billing platform allows VIVOphone to implement its fast growth plan of free unlimited VoIP phone calls to end-customers and a competitive fee to carriers in Latin America
EyeBill Interactive Solutions’ Enterprise Edition of its VoIP billing platform is being used in Latin America by VIVOphone to advance its penetration of that market.
The Latin American market is still characterized by big communication companies behaving like oligopolies who skim the local market with relatively high prices, while small start-ups are unable to compete by offering traditional communications services.
With the EyeBill billing platform, VIVOphone is competing by successfully targeting both end-customers and wholesale traffic businesses, offering zero charge long distance to callers using VIVOphone’s IP devices to connect to IP devices within the company’s network, and charging low fees for termination services to local carriers via an IP-to-PSTN connection.
It also achieves a tariff differentiation between IP-to-IP and IP-to-PSTN connection as well as differentiation between long-distance and short-distance communication services, which are the basics of the company’s business model.
October 5, 2004
EyeBill Interactive Solutions, a high-end VoIP billing provider, announces a new release of EyeBill Billing Platform v.3.2.
Sofia, Bulgaria — October 5, 2004 — EyeBill Interactive Solutions, a high-end VoIP billing provider, announces a new release of EyeBill Billing Platform v.3.2. The release is a fine-tuned software edition that introduces a brand new module — the Call Shop — and adds useful features to all remaining system modules – Users, Clients, Tariffs, Accounting, Reports, Notifications, and Carriers. A particular emphasis is placed on the invoice functions in the Accounting Module, which enables users to issue invoices under various conditions, including in the cases of delayed payment or overpayment.
“This is a reflection of EyeBill’s constant efforts to ensure that customers are more than happy with the billing solutions we offer,” says Mr. Gavrailov, a Business Development Manager at EyeBill. The service providers’ functionality, for example, allows billing system owners to host other VoIP service providers. System administrators enjoy new rights for system usage and clients management. EyeBill v.3.2 software edition is also enhanced with additional account fields, options for extra flexibility of the calling cards lots generation etc. The new search fields substantially improve the retrieval of data from the database upon demand by system users and aids the generation of different reports.
All of the changes are built around the idea of continuous improvement since EyeBill embraces the notion of quality management based on customers’ individual requirements and system performance feedback.