Tag Archives: 3Com Corp.

Blackberry Partners with Nortel, 3Com for VoIP over WiFi

February 9, 2005

 

blackberryThe BlackBerry 7270 supports IP telephony to extend enterprise desktop phone functionality to a BlackBerry wireless handheld.

Research in Motion Limited has partnered separately with both Nortel Networks and 3Com Corporation to deliver SIP-enabled VoIP over Wi-Fi LANs to a new Blackberry handheld.

RIM and Nortel are focusing on interoperability and integration between RIM’s BlackBerry enterprise platform and Nortel’s MCS 1500 multimedia communications server, while RIM and 3Com are integrating 3Com’s IP PBX and wireless WLAN switch with RIM’s BlackBerry wireless solution for WLAN networks.

The objective in both cases is to allow seamless roaming of office-based VoIP calls within internal WiFi domains, top enahance the mobility of enterprise voice and data.

Both approaches rely on standards-based interoperability based on SIP. The Internet orientation of SIP readily allows always-on BlackBerry applications such as email, VoIP, browser, organizer, push-based services, security and back-end integration to be tied in to existing office PBX functionality.

The products are being demonstrated now, with general release expected soon.

VoIP Security Alliance Formed to Reduce VoIP Security Risks

February 7, 2005

 

voipsaAn initial alliance of over twenty industry leaders has been formed to confront any increased security risks inherent in converged voice and data networks.

Formation of the VoIP Security Alliance (VOIPSA) was announced today. Its mission is to help organizations understand and avoid VoIP security risks through discussion lists, white papers, sponsorship of VoIP security research projects, and the development of tools and methodologies for public use.

Backed by a wide spectrum of organizations represented by universities, security researchers, VoIP vendors, and VoIP providers, VOIPSA is solely dedicated to VoIP security. Chaired by TippingPoint, a division of 3Com, charter members include 3Com, Alcatel, Avaya, Columbia University, Enterasys, Ernst & Young, NetCentrex, SecureLogix, Siemens, Southern Methodist University, Spirent, Symantec, and the SANS Institute.

Enterprises are rolling out VoIP to reduce costs and increase operating efficiencies, but once the decision is made to put it at the heart of their business, companies need to address security comprehensively — at the applications, systems and services layers, according to Alliance members.

VOIPSA grew out of TippingPoint’s formation last year of a VoIP Security Research Lab to discover and analyze VoIP threats and is the culmination of efforts to analyze weaknesses and discover new vulnerabilities through functional protocol testing.

TippingPoint hopes to see VOIPSA use and improve a VoIP security testing tool it developed for this purpose.

3Com adds iVoice Speech Recognition to its NBX VoIP Products

January 4, 2005

 

3comThe iVoice speech engine is entirely software based, and brings speech-enabled auto attendant functionality to 3Com’s IP telephony products without additional hardware.

3Com Corporation today announced the incorporation of speech-enabling technology from iVoice, Inc into its NBX IP-PBX platform, entirely without additional hardware.

The iVoice, Inc (OTCBB:IVOC) speech-enabled auto attendant product is fully TAPI-based, eliminating the need for additional proprietary server hardware to deploy a speech interface.

The ease of use and hands-free input of speech-enabled auto attendants is designed to yield higher call completion rates, speeding up call handling and flattening IVR menus for shorter hold times.

iVoice was able to reach this integration with 3Com through 3Com’s Voice Solution Providers Program of independent interoperability testing and certification.

Dallas Cowboys Use 3Com to Go All-VoIP

November 26, 2004

 

3comThe Dallas Cowboys uses 3Com SuperStack 3 NBX IP and 3Com eXchange Call Center to leverage its WAN into a scalable, enterprise-wide phone infrastructure.

3Com IP Telephony, a division of 3Com Corporation (NASDAQ: COMS), announced that the Dallas Cowboys sports team has switched its business-critical voice services to an all-3Com VoIP solution.

Having reached the limits to expansion of its legacy PBX, and needing to add a call center to handle the volume of business generated by its ticket sales, suite sales, merchandise catalog sales and Internet catalog sales, the Cowboys decided that VoIP offered the most cost-effective scalability options.

The multi-site deployment networks 3Com SuperStack 3 NBX devices and more than 350 3Com IP phones at Texas Stadium, where home games are played, at Valley Ranch, where the team practices and coaches and the staff have offices, and at the Cowboys’ merchandising warehouse, all networked via a 3Com IP router network. The implementation is scalable up to 1,500 users.

Because VoIP converges voice and data, call center managers using the 3Com gear can readily monitor real-time graphical information about the operation’s call flows and calls-in-queue. Additionally, the call center platform is modular and scalable, allowing the team to incrementally expand its call center from the initial 15 up to 250 seats.

3Com Releases New IP-PBX for Small Business

November 12, 2004

 

3com3Com released a new IP-PBX, the 3Com NBX V3000, that integrates call management, voice mail and central office connectivity in a single box.

3Com’s IP Telephony Division released this latest component of its Convergence Applications Suite specifically for small organizations. It initially comes equipped with four central office ports, a station-side analog port for a fax machine or analog phones, and embedded applications such as an automated attendant/voice mail system with e-mail integration, desktop call management, and graphical call reports.

Built on an open architectural design, it can run third-party off-the-shelf applications, such as call center and customer relationship management, as well as PC programs like Microsoft Outlook or ACT! without having to buy additional hardware or software, allowing users to dial from their address books and manage contacts.

The NBX V3000 hardware and software supports all 3Com IP phones, gateways and accessories, and is compatible with other, existing 3Com NBX hardware. The new software supports zone paging via the speaker on system phones, and alternate busy / no-answer phone numbers such as a mobile phone, a second office or home phone number. Users can manage calls and dial contacts from their PCs or use a web browser to change how and when calls reach them. They can also review and listen to voice mails from their e-mail.

3Com first introduced the NBX IP-PBX in 1998, developing an architecture for a distributed softswitch for AT&T, and bringing the first commercially deployed carrier softswitch to market in 1999. It has been evolving the product for applications of all sizes ever since.