Category Archives: Business

Sales Farce: Why VOIP can be huge asset versus roadblock

The idea that Voice Over Internet Protocol is a bad thing carries very little weight these days with just how well it works, the cost involved and just how much more of an advantage you get by using VOIP versus the rudimentary phone line alternative.

This is especially true in business, particularly individuals and organizations that specialize in sales.

Sure, VOIP is still relatively new to some, and still is met with some security concerns, and stories that surface and circulate about scams and things of that nature, but overall this technology is about as safe and iron clad as it gets.

But from a sales perspective, you’ll want to maximize VOIP and the technology involved to have profits skyrocket, interact on a higher level with your customers and show just how much customer service you can provide thanks to being able to communicate in a way that your competitors may not have figured out at the moment.

That isn’t to say VOIP can’t be mismanaged, either, so you’ll want to really think about how you want to maximize it to its fullest potential.

The ability to make calls over the internet is dependent upon a highly regarded network, but you also can’t overlook how important your equipment is, too. Dropping calls still can be a reality, so make sure you invest in a router that passes the test of your IT department.

Because you’re making calls over your network, you’ll also want to make sure from a sales perspective that you insist on prioritizing what calls should go the front of the line from a bandwidth standpoint. Again, quality is key, so if you have a huge client in the midst of a presentation from one office in California to another office in New York, make sure prioritizing your network is paramount business to handle internally.

You can see that VOIP is a powerful tool but only when handled and presented properly on the backend of your company.

VOIP has a lot of room to improve, granted, but it’s capability is only as good as the company and leadership that is implementing it.

Having the right equipment, bandwidth and knowledge of how VOIP should work has to meet in the middle perfectly with execution, and with that comes technology that flourishes and sales figures that are off the charts.

Anything less means you’re better off holding off on VOIP altogether.

Business Schooled: Why it’s time to completely switch to VOIP

Has your business made serious and much needed technological upgrades in recent years?

What exactly have them been?
Better storage solutions for data, a protected VPN server, emails that are saved to a shared drive so that you don’t have to worry about compromised information are just a few that you hopefully, as a business owner, have embarked on recently, all of which are going to help with practicality, cost and being a better, more well rounded functional business from top to bottom.

The ever changing world of business also demands more from your phone system, and if you haven’t started to look into an upgrade in this sector than you’re leaving saved dollars on the table and performance that is practically begging for a makeover.

Voice Over Internet Protocol has become the choice of a new generation of businesses and owners (some more reluctant and old school than others) for a variety of reasons, namely cost and effectiveness.

Let’s start with the latter.

Most who aren’t familiar enough with VOIP don’t realize that this is phone answering beyond the analog stages and days of past but instead focusing on being able to be versatile in business with how you send, receive and handle your calls, such as having them sent from the office to a cell phone. The call clarity and transcribing capabilities are superbly undervalued by some who don’t quite grasp just how much more sleek of a system and business you can be running as a result of VOIP. Being able to take a call anywhere or video conference at the drop of a proverbial dime is key to being a leader in business, particularly ones that adhere to the consumer as part of their business plan.

Now, on to the cost.

Some would argue that the VOIP is more cost prohibitive than anything, since you may have to upgrade your internet service and ensure you have the ability to support such a change. That said, you can start checking off certain costs, too, such as having to maintain and maintenance a standard analog system, not to mention the ability to severe ties (yes, cut the cord) with traditional more expensive means of taking calls. VOIP, at its core, is much less expensive than traditional phone service, most of which are month to month agreements rather than any sort of contractual obligation.

The idea and concept behind VOIP works, and despite thoughts otherwise, including concern of calls and data pushed through ethernet connections that may have security issues (that’s something you can easily control).

If you’re avoiding VOIP, it’s because change isn’t your thing. In this case, you might want to rethink your mindset and take a giant leap toward efficiency with a relatively small risk involved.

Bad Connection: How to spot VOIP that doesn’t work

Anyone who has experience or knowledge of Voice Over Internet Protocol has no trouble singing its praise.

To be able to share information, make calls and do video chatting over an internet connection is just as remarkable as it sounds. From call quality to clarity, to security issues debunked to cost being a huge point of differentiation and benefit, you can’t argue that VOIP is the future of how we make calls and communicate.

But that doesn’t mean, like any product or service, that you don’t have a few VOIP service that simply aren’t going to cut it. Even if you’re not familiar with VOIP, you know names like Skype and Viber, which have seen great success as apps that allow you to keep in touch via calls and video chats through internet connections for little or no cost at all.

But some VOIP isn’t on that level, which obviously allows detractors of this technology to stand on their high horse for that much longer in order to tell you just how much VOIP is overblown and should be reconsidered as your means of communication.

For the most part, even the VOIP services that aren’t so great only have modest reasons for why you wouldn’t chose them. It’s not different than buying a vacuum cleaner or car. Inherently, they both get rid of dirt in your house and get you from point A to point B, but in both extreme cases, one product or company does it just a little better than another.

Google Talk comes to mind as being a really admirable VOIP service and works great with those of you who have Gmail. The price point for Google Talk is pretty high, however, and doesn’t work all that great with Apple devices. Compatibility is an issue.

And speaking of compatibility, Apple uses its FaceTime as a means to integrate video technology in the VOIP image, but again you can only use FaceTime, as most Apple users know, between two IOS and OS X devices.

And when deciding on a VOIP providers, make sure you get all the information you need before making a decision, such as ensuring your internet connection, router and such are capable of supporting a particular service. In deciding on a VOIP service, make sure they’re up front with you about what you’ll need to truly appreciate and be able to rely on what they’re offering.

VOIP is gaining popularity for its practicality and ease of use, but you still have to be wary of not the service itself but certainly red flags of what to look for an ultimately avoid in this spectrum of a savvy, smart technology that still has a few players that need benched.

Win Win: Why VOIP has no real downside

For those not familiar with VOIP, you’re arguably missing one of the simplest yet sophisticated pieces of technology that takes what we already know, the telephone, and makes it even better.

Not only is VOIP (Voice Over Internet Protocol) improving how we communicate, but it’s also safe, affordable and has no real drawbacks whatsoever, a rare mix for any product or service.

VOIP, simply put, is making phone calls over your internet connection versus the traditional means of the landline, an outdated and antiquated way of calling that, while affordable, really should have been put out to proverbial pasture decades ago.

Thanks to VOIP, that might be more of a feasible idea than it was 20 years ago.

Some argue that VOIP is highly questionable based on the fact that the internet and your phone calls simply don’t mix. That discussion centers on calls being dropped due to slow connections or the idea that a call can be hacked based on the security element that is (or is not) your broadband privacy.

If there’s one thing the average consumer and subsequent internet users knows is that a secure network is paramount no matter if you’re streaming phone calls or Netflix.

VOIP is simply a better option, with no real drawbacks, despite all the chatter about privacy.

VOIP not only is less expensive of an option but the call clarity and quality is far beyond anything you’d expect from a traditional landline.

As far as price goes, you’re going to spend about half as much for VOIP as you would for a landline. Because the call is broadcast over the internet (and we’re going to assume your broadband has some strength to it, as most do), the idea of dropping a call is somewhat laughable and you’ll be all smiles enjoying a call minus the static.

But the real money when it comes to VOIP is the extra features, such as being able to make calls from your laptop or tablet, along with integrated voicemail that shows up on the web visually to see call history (and faxing to an email address).

And you can’t discount just how video calling through VOIP has changed how you conduct business or network or simply keep in touch with friends and family. This capability is possible thanks to that internet connection, and you’d be hard pressed to find an individual or CEO of an organization who isn’t going to love the idea of a face to face sales meeting or just a chat with a sibling who lives thousands of miles away.

Cutting your phone cord already was in the back of your mind, and now with VOIP, you can easily snip it without so much as a second thought.

Small Business Confusion: Why your business would benefit from VOIP

From phone call cost to reliability, Voice Over Internet Protocol (VOIP) might be the difference between being in the black and considered a competent company versus the alternative of doing things the same way, and thus suffering consequences.

To simplify things, VOIP is technology that allows you to make phone calls over the internet, with focus being on call clarity and quality, along with benefit of price and reliability as well.

For some, VOIP is an unknown entity, one that is unclear as far as benefits go, and scary for others since relying on the internet for, well, everything can be a bit uneasy.

That feeling should only sweep through the annals of your office if your internet connection is poor, and if you’re running a business that shouldn’t be the case.

VOIP and subsequent technology upgrades have allowed that notion to be dispelled rather quickly and with great ease being afforded to customers who want VOIP but once remained a bit timid.

The benefits of VOIP and your business are too great to ignore, starting with the cost.

If your company is looking to save money (and what company isn’t), you might consider the benefit of VOIP as it relates to not only free calls of a domestic standpoint but also international calling made smart and easier, not to mention much less expensive. If your company does business internationally, VOIP is a no brainer.

If you’re also someone who travels and wants access to office voicemails, you can do that with VOIP, having them forwarded to your cell phone so that a two week business trip allows you to have the in office access you desire.

Even if you don’t know much or anything about VOIP, you certainly no the benefits of being able to video call or, on any level of business, just how important conference calls can be from a productivity standpoint. You can run a conference call that allows you to make a video presentation and truly engage in the process of sharing information with high quality interaction between you and a colleague or a potential client or customer.

While VOIP might not be a part of any and all businesses just yet, you’d have to believe with a plethora of benefits and cost reducing measures without sacrificing quality, that this technology is tailor made for all.

Being unsure of VOIP means you are just playing it safe, but that mindset is only going to keep your business in the past and not in tune with taking the next step technologically speaking.

Safe Haven: Are benefits of VOIP enough to quell safety concerns?

One of the major concerns and subsequent, would be headaches of Voice Over Internet Protocol (VOIP) is that the technology that taps into your internet connection for digital calls isn’t very safe.

In fact, some worry that as much as identity theft and hacking is an issue on their personal computers, the same could be said for calls being compromised as well through that same medium (the internet).

You could make the argument that it’s far too easy to listen in on calls and potential hackers could easily tap into those calls and steal vital information, no different than a computer being compromised by that same group of individuals who are after credit card numbers, banking information and anything else that you’d deem person, including passwords to email accounts as a starting point.

But to suggest that VOIP isn’t safe is a blanket statement with several holes in it, starting with the notion that somehow older, phone technology is actually the Fortress of Solitude in comparison to VOIP.
It’s not.

You can easily have phone calls on a typical landline or cell phone calls interrupted by unwanted parties just as easily as it could happen on VOIP. Where customers tend to favor VOIP is the cost and the convenience elements that make it a rousing success and choice over traditional means of phone conversations.

VOIP is cost effective and the quality of the call is clearer, which makes a huge difference on both ends for business owners large and small. You have to wonder if those decisions weigh heavily enough, however, when you decide to scrap telephone service as we’ve always known it (through the phone line).

The reality of the situation is that you’re just as easily “bugged on a real phone, so why not take advantage of what VOIP offers in the way of saving money and having the kind of clarity an individual or company alike would want?

When it boils down to it, any internet connect must be secure and keeping your VOIP safe and sound also means you pay attention to your security updates and just practice the same smart and safe tips you’d do with or without VOIP at you fingertips.

As far as internet safety as it pertains to both the online world and VOIP, which of courses uses your internet connection as its life blood, there is no magic bullet theory to completely protect you. What you do have is the same common sense and decision making that has kept you safe up to this point, and adding VOIP won’t change that.

Voice Security: Is VoIP really worth the security risk?

For fans of Voice OverIP, you don’t have to worry about them turning their backs on this technology.

Voice OverIP, commonly referred to as VoIP, is the ability to make and take phone calls over the internet, using a secured, broadband connection.

If you’re not familiar with VoIP, think Skype or Viber, the types of calling that can be done over your smart phone, tablet or laptop, giving you the ability to make video calls and to have the kind of clarity and security a business wants or an individual trying to make a call that isn’t a mundane land line would be pleasantly surprised to have.

But to talk about security and the internet, your connection specifically, you have to wonder just how safe this type of call can be?

One could argue that phone calls have been tapped in and listen in on for years, and that Voice OverIP technology and the susceptibility of it shouldn’t surprise anyone. Listening in on calls and VoIP tend to be an apples and oranges type dilemma, but if you consider how insecure your internet service can be or, more specifically, how easily it can be manipulated or hacked into, you have a whole new set of issues to think of as far as VoIP.

Intercepting your VoIP call is a possibility and has some probability to it. Some providers, like Skype, provide encryption services to protect you from identity theft and security issues. Skype really is the frontrunner as far as encryption goes, but that isn’t even a full proof way to protect your call.

The real trick is to make sure your computer software is up to date, you’re using a secure WiFi network connection and steering clear web sites that aren’t safe and do the same things you’d normally do if you’re trying to protect your identity and computer safety, particularly when you had in voice over internet calls.

VoIP is hard to ignore and most are gravitating toward it for a variety of reasons, mainly due to the cost and call quality, a fact not overlooked by business owners (small or large). The convenience of the service also cannot be overlooked, but in order to truly enjoy the perks, you have to pay attention to the pitfalls as well, and that can be done quite simply by making sure you’re being as safe as you were online and with your internet services as you were before voice over internet calling existed.

Chess-Matched: Do disadvantages of VOIP loom too large?

Anyone who has used Voice Over Internet Protocol (VOIP) knows without a doubt all the positives that come with this service.

It’s less expensive, not to be ignored by both the individual consumer or business to the tune of about half of what you pay for a regular phone.

The clarity of the calls are crisper, better and allows you the ability to video chat.

Another positive: you can access VOIP from anywhere with an internet connection.

But with all the sunshine, a little rain must fall, but as a potential VOIP customer, you have to determine if that “rain is more like a gust of wind, thunderstorm or lightning on the horizon if you adopt this service.

For the most part, the disadvantages of VOIP can be determined as minimal at best. You’re talking about things like no service due to power outages, as in complete service is gone, including emergency calls.

A lot of what makes VOIP work to your advantage or disadvantage depends on the type of internet service you’re employing. If the internet provider is relatively lame or the speed itself isn’t necessarily the fastest, then VOIP isn’t going to do much in the way of wow you or provoke you to keep it for any length of time.

That lack of broadband also can turn the advantage of call clarity into a negative in a hurry.

The real sales pitch of VOIP is going to be (if it isn’t already) centering on security, identity theft and the concern that information broadcast through an internet line of service is a higher risk than that of the outdated, mundane, albeit safer in theory, telephone.

The issue of not only identity theft arise but also that of viruses on your computer, more spam in your email and things such as an influx of calls you don’t want (scammers, etc.)

The security issue is going to be one that needs a good public relations boost if VOIP is going to be fully embraced. There’s so much information on identity theft, you’d be hard pressed to sell the idea of broadcasting yet another thing over the internet in the face of this hot topic.

That said, again, it goes back on the person using it, if they’ve not only employed a fast internet service but also use the same caution they would typically use when browsing on the internet.

VOIP is no different as far as protecting yourself first, rather than shooting the technology down as the scapegoat.


Phone be Gone: Can VoIP replace landline for good?


Whether your motivation is to save money at home with your phone service or you’re a business owner, small or large, who wants better reliability and also to curb some of your expenses, you’re always looking at VoIP as a means to say so long to arguably your antiquated phone system.

When you think about the home phone, the landline, you can’t help but assume and think reasonably that type of service had its place in the past, but can easily be replaced with the likes of Skype, Viber and any other VoIP service.

Voice Over Internet Protocol is a fancy way to say you can have phone service over your internet connection, and the average VoIP, using Skype for instance, will cost you about $60 to $75 per year for unlimited calling.

That number seems to stick out quite well as far as saving money but mostly because you’re paying about $10 to $12 per month for your landline, so not only is that cash in your pocket but also better reliability over the internet versus the standard connection.

At the moment, VoIP isn’t quite where it needs to be as far as being an option, as most people, either personally or business wise, use their cell phones and decide to opt against the landline.

So where does VoIP fit into this equation when you’re talking about killing off the landline altogether?

VoIP is part of the movement to replace landlines because just about everyone has high speed internet and that is how the voice over internet protocol works. The cost of VoIP is less than a landline but not quite as inexpensive as the cell phone.

That said, the better option is the computer based VoIP, such as Skype. There is such as thing as subscription based VoIP, such as Vonage or MagicJack for example, that you can keep your landline phone number but use your internet service over a regular phone. This one fluctuates between the usual $10 to $12 you’re paying for your landline, anyway.

The real goal is two fold and goes back to saving money but also keeping the quality. Skype does that for much less than the landline, but perhaps other things like your old number and not wanting to let go of what you know.

Although VoIP isn’t quite there for the masses to totally replace your landline, but it’s getting very close. The cost and clarity and quality are hard to ignore, so cutting ties with your home phone might be that much easier in just a few years.

Voice Controlled: Why pros clearly outweigh cons of VoIP

The back and forth discussions about the benefits of VoIP surprisingly isn’t much of a debate at all.

Most of the conversation about VoIP centers on the good and rarely the bad, although the latter has some credence with the masses and those who aren’t ready to sing the praises of having phone service transported over the internet.

Think about such services as Viber and Skype, the two most recognizable ones, and all the positives that come out of essentially streaming a phone call over the wonder that is the world wide web.

It’s not hard to look past one key element of VoIP and realize that the cost alone is enough to will this type of service well past naysayers who don’t like the idea of internet phone service.

The pay as you go option is very inexpensive but they also offer monthly fees that are bundled nicely and allow for unlimited calls. This is especially important to business owners, small ones specifically, who like the idea of the clarity and reliability of those types of calls and a price that isn’t going to destroy any budget.

When you talk reliability, however, you have to know that those not so hyped on VoIP are going to argue that once the internet goes out, so does your phone service. That also rings true for those who have internet service but not the type that really works well with internet phone calling.

The long and the short is your internet service needs to be reliable or VoIP or the major drawback will be become a serious reality.

Beyond reliability and an internet that short changes the process, VoIP also sports some serious power as far as connectivity and just how portable and positive the experience can be. You can use VoIP anywhere and you can reach anyone no matter where you are in relationship to them, and the price point doesn’t change one bit.

Of course, much like the aforementioned Skype and Viber, you have the option of doing video calls, another plus for businesses but also the grandparents who don’t live nearby or a son or daughter that is living thousands of miles away and wants to stay in touch with the masses.

You’d be hard pressed not to relish and wrap your arms around VoIP and squeeze in acceptance of just how versatile the service is, rather than view it from the minority side of the fence as a questionable and vexing way to make calls.