Monthly Archives: October 2016

Chess-Matched: Do disadvantages of VOIP loom too large?

Anyone who has used Voice Over Internet Protocol (VOIP) knows without a doubt all the positives that come with this service.

It’s less expensive, not to be ignored by both the individual consumer or business to the tune of about half of what you pay for a regular phone.

The clarity of the calls are crisper, better and allows you the ability to video chat.

Another positive: you can access VOIP from anywhere with an internet connection.

But with all the sunshine, a little rain must fall, but as a potential VOIP customer, you have to determine if that “rain” is more like a gust of wind, thunderstorm or lightning on the horizon if you adopt this service.

For the most part, the disadvantages of VOIP can be determined as minimal at best. You’re talking about things like no service due to power outages, as in complete service is gone, including emergency calls.

A lot of what makes VOIP work to your advantage or disadvantage depends on the type of internet service you’re employing. If the internet provider is relatively lame or the speed itself isn’t necessarily the fastest, then VOIP isn’t going to do much in the way of wow you or provoke you to keep it for any length of time.

That lack of broadband also can turn the advantage of call clarity into a negative in a hurry.

The real sales pitch of VOIP is going to be (if it isn’t already) centering on security, identity theft and the concern that information broadcast through an internet line of service is a higher risk than that of the outdated, mundane, albeit safer in theory, telephone.

The issue of not only identity theft arise but also that of viruses on your computer, more spam in your email and things such as an influx of calls you don’t want (scammers, etc.)

The security issue is going to be one that needs a good public relations boost if VOIP is going to be fully embraced. There’s so much information on identity theft, you’d be hard pressed to sell the idea of broadcasting yet another thing over the internet in the face of this hot topic.

That said, again, it goes back on the person using it, if they’ve not only employed a fast internet service but also use the same caution they would typically use when browsing on the internet.

VOIP is no different as far as protecting yourself first, rather than shooting the technology down as the scapegoat.