Monthly Archives: June 2015

First Time Users: What to look for in a VOIP Provider

Voice over Internet protocol services are taking over the telecommunications industry. Consumers are starting to migrate to VoIP services because of their flexibility and savings. Some consumers have been hesitant to make the switch, but they will most likely change their minds once they try services from a reliable provider. The following are some tips for first-time users on finding a good VoIP provider:

Consider the Budget and the Project

The first thing the consumer will want to think about is the budget. How much does that person have to spend on VoIP services every month? How much can the company spare from its budget? Next, the person will want to consider the tasks at hand. It the consumer just looking for a supplemental product, or is the VoIP application going to play an integral part in business operations?

Think of the Features That You May Want

Features are the second most important factor to consider. Examples of some of the features that one may need are call conferencing, video calling, call forwarding, call waiting, auto attendant, call barring and the like. Some companies are more generous with their features than others are. The consumer will want to create a list so that he or she does not miss anything important during the search for the right provider.

Use a Comparison Tool

A comparison tool can be an excellent tool for finding the right provider of VoIP services. A comparison tool lays everything out nicely so that a consumer can see the difference between top providers. The tool will show the prospective customer information such as pricing, features, star ratings and more.

Try Free Trial Offers

Many VoIP providers have free trial periods during which their consumers can evaluate their services. A typical trial period may be seven days or up to 30 days. Some trials are limited in that they restrict some of the features of the full versions. Other trial offers allow the consumer to have full access to the services.

Read Consumer Reviews

Lastly, an interested person will want to read consumer reviews. Consumer reviews will give a person a good idea of how reliable a provider is. He or she can make an educated and informed decision on VoIP services at that time.

Consumer and business owners can save hundreds and maybe even thousands of dollars per year by using VoIP services.

How to Pick a Reliable VoIP Provider

More than 158 million people use voice over Internet protocol (VoIP) services. Business and individual consumers appreciate VoIP services for a wide variety of reasons, but cost-effectiveness is the most prevalent reason. A consumer should search for certain criteria before committing to a new VoIP provider. The following are some areas that a person will want to look at:

Call Quality

Call quality is perhaps the most important aspect of finding a reliable VoIP provider. A high-quality VoIP call should have pin-drop quality. One can test the quality of a call by sampling the VoIP services. A good 30-minute conversation should give the person an idea about the call quality. Former and current customers may offer some input on call quality, as well.

Features

The features are the second most important aspect to search for in a VoIP provider. VoIP providers offer a multitude of features for individuals and businesses. Some of the most common features are call waiting, conference call, sms, voicemail, call block, auto attendant, call screening, call transfer, call waiting, caller ID, call monitoring and many more. The prospective customer will want to write down a list of features that he or she needed then look for a provider that offers it.

Consumer Rankings

Consumer rankings can say a great deal about a prospective VoIP provider. A consumer can find rankings online, and they will tell stories about some people’s experiences with call quality, features, pricing, customer service and more. Rankings usually have commentary and a star rating. The star rating system usually consists of one to five stars. A three-star company is an average company. The consumer will want to go for a company that has more than three stars to receive optimum results.

Price

Pricing is the last thing the person will want to do. The pricing varies from provider to provider, but VoIP services are usually much lower than other provider types are. Consumers can sometimes fall upon a free trial offer. The trial offer may be as low as seven days or as long as 30 days. Some trial offers require the consumer to enter a credit card number, and other trial offers do not. The consumer will be able to make a sound decision by the time the trial offer ends.

A consumer can stay with the right VoIP provider for years and never have any problems. VoIP services work on a multitude of devices such as laptops, desktops, tablets and cell phones.