January 4, 2005
The iVoice speech engine is entirely software based, and brings speech-enabled auto attendant functionality to 3Com’s IP telephony products without additional hardware.
3Com Corporation today announced the incorporation of speech-enabling technology from iVoice, Inc into its NBX IP-PBX platform, entirely without additional hardware.
The iVoice, Inc (OTCBB:IVOC) speech-enabled auto attendant product is fully TAPI-based, eliminating the need for additional proprietary server hardware to deploy a speech interface.
The ease of use and hands-free input of speech-enabled auto attendants is designed to yield higher call completion rates, speeding up call handling and flattening IVR menus for shorter hold times.
iVoice was able to reach this integration with 3Com through 3Com’s Voice Solution Providers Program of independent interoperability testing and certification.