Monthly Archives: November 2004

EyeBill VoIP Billing for Turkey

November 16, 2004


EyeBill Interactive will deliver a hosted billing solution to Turkish alternative telecoms through a partnership with Turkish system integrator Probil.

EyeBill Interactive, Inc is offering the new enhanced version of its billing software, EyeBill v.3.2, with the option to host the billing solution on annual basis and special credit terms, for the emerging VoIP businesses in Turkey.

This hosting opportunity available from Probil offers an important cost advantage to smaller competitive telecoms, who tend otherwise to get squeezed out between the large ISPs and the ILEC, Turk Telecom.

EyeBill v.3.2 features new accounting and invoicing, new users rights, and improved reporting and client management functions. The partnership with Probil offers the advantages of a high-quality billing platform with reliable local service, and optional integration with a CRM system.

EyeBill specializes in telecom billing and customer care solutions for incumbent telecoms, emerging carriers, VoIP calling card operators and ISPs. Established in 2000 as a joint venture, it has expanded to cover all VoIP business models – corporate, residential, prepaid, postpaid, calling cards, call shop and wholesale.

CallWave to Develop New VoIP Applications Based on Level 3 Network Services

November 15, 2004


callwaveThe CallWave softswitch platform will be combined with Level 3 elements to develop VoIP applications for the broadband and mobile-enhancement market categories.

CallWave, Inc (Nasdaq:CALL) today announced it has purchased (3)VoIP Local Inbound service and (3)Voice Termination service from Level 3 Communications, Inc (Nasdaq:LVLT). This will permit its subscribers to use CallWave VoIP applications in conjunction with a local number in any area code they choose.

CallWave develops VoIP software to allow subscribers to get more out of their existing networks — landline, mobile, and IP — by adding software-based call-handling features, and by bridging all three networks.

The addition of Level 3’s transport network elements will enables CallWave to further develop its applications that add features and functionality through IP to the telecom services used in mainstream homes and small offices, the company said.

CallWave, founded in 1998, has long delivered innovative services to users, such as alerting dilaup Web users to inbound voice calls, using IP technology without fanfare or publicity but to great effect.

Westell Signs New DSL Modem Agreement with BellSouth

November 15, 2004


BellSouth will begin shipment of Westell’s ProLine remotely-manageable high-speed broadband DSL modem to its BellSouth FastAccess DSL subscribers beginning in December 2004.

Westell Technologies, Inc (NASDAQ:WSTL) announced today a new broadband supplier contract award from BellSouth (NYSE:BLS) under which Westell extends the supplier relationship that has been in place for several years. Westell has supported the growth of BellSouth’s FastAccess DSL service to more than 1.8 million customers as BellSouth’s primary CPE supplier since 2002.

Currently, BellSouth offers BellSouth FastAccess DSL for both consumer and business customers featuring a variety of speeds, with a fastest mass market service having downstream connection speeds of up to 3.0Mbps. Westell’s ProLine is based on Texas Instruments’ AR7 chip designed to support ADSL2+, which enables higher-bandwidth applications such as multiple real-time video streams and video on demand.

ProLine is based on the DSL Forum’s Technical Report TR-069 specification enabling remote management of the modem. It is designed to reduce service providers’ operating costs associated with truck rolls and service center agents’ talk time because of its remote manageability and software upgradeability.

Net2Phone Signs 13th Largest Cable Operator

November 15, 2004


net2phoneBresnan Communications, the 13th largest US cable operator serving more than 500,000 homes, is expected to begin offering Net2Phone cable VoIP phone service in the first quarter of 2005.

Net2Phone, Inc (NASDAQ: NTOP) has signed a multi-year production agreement with Bresnan Communications and Bresnan has enrolled in Net2Phone’s warrant incentive program, under which it earns warrant grants to Net2Phone common stock, exercisable as it reaches target telephony subscriber levels.

Bresnan’s product will be an end-to-end managed telephony solution with e-911 and CALEA capability, number portability, and the ability to use all existing customer equipment.

The service will be branded as Bresnan’s while Net2Phone assumes the role of PacketCable integrator, taking on full operational responsibility for telephony deployment, 24×7 service assurance and telecom administration, and tracking and monitoring voice quality and network performance metrics from start to finish.

This agreement further extends Net2Phone’s aggressive moves to deliver the the third element of the video, data and voice triple play to generate incremental revenue for cable operators and reduce churn for Net2Phone.

Brix Announces Version 3 of Free VoIP Testing Portal

November 15, 2004


Brix v. 3.0 enables independent measurement and comparisons of the quality of broadband VoIP connections and providers via self-initiated test calls.

Brix Networks, Inc has also included in this release “Golden Phone” test points at which hardware verifiers are configured to answer calls just like a real phone, and measure the quality of the conversation. These test points can be called from any phone, mobile, Wi-Fi, traditional, or VoIP, serving those who do not yet have broadband and existing VoIP users.

Available now at, Version 3.0 of also lets registered users:

— View the detailed network path of test calls and use Brix’ VoIP Traceroute Analysis to pinpoint and troubleshoot problems,

— Observe real-time VoIP quality across the entire network via Brix’ VoIP Weather Report, and

— Save, view, and compare personal test reports over time.

Also as part of Version 3.0, Brix has established a new test point in Sydney, Australia. This latest site joins other established testing locations in Boston, Helsinki, London, Montreal, and San Jose. has had more than four million visitors to this site since its inception earlier this year.

Zoom Begins Shipping the V3, Zoom’s Second Major VoIP Product

November 12, 2004


V3 provides VoIP and Data Networking to Cable and ADSL Modem Users

Zoom Technologies, Inc’s (NASDAQ: ZOOM) new V3 connects to the Ethernet port of a cable modem or ADSL modem, and includes a router, firewall with stateful packet inspection, 4-port switching hub, and TelePort VoIP port, which lets users make conventional telephone calls or VoIP calls from the same phone.

This provides a second phone line while allowing conventional phone service for 911 emergency dialing, toll-free number dialing, or in the event of a power failure, thus addressing the difficulty many consumers have with parting from their traditional, reliable and familiar telephone service.

The Zoom V3 allows users to use their own VoIP phone service, or can come bundled with Zoom’s Global Village phone service, which allows free VoIP calls over the Internet, and low cost calls to any phone on the conventional telephone network with both pay-per-call and unlimited-in-the-US calling plans.

Other features of the Zoom V3 include:

• Integrated Firewall with Stateful Packet Inspection and NAT (Network Address Translation)

• Integration of the voice processing with the firewall in the router, to ensure reliability of VoIP calls and reduce service provider support requirements

• SIP (Session Initiation Protocol) support, for VoIP calling and other communications over the Internet

• A browser-based graphic user interface

• Compatibility with any operating system that supports an Internet browser and Javascript, including Windows, Macintosh and Linux

• A 4-port Ethernet switching hub and a USB port, allowing up to five computers to plug directly into the V3

• Flash memory for easy firmware updates

• Multi-national, multi-lingual sales and support.

Zoom has been providing communications products since 1977, under the Zoom, Hayes and Global Village brands. Today it designs and produces VoIP products, ADSL modems, cable modems, dial-up modems, Bluetooth and other communications products in over forty countries, and provides multi-lingual support from its offices in Massachusetts, Florida, and the UK.

3Com Releases New IP-PBX for Small Business

November 12, 2004


3com3Com released a new IP-PBX, the 3Com NBX V3000, that integrates call management, voice mail and central office connectivity in a single box.

3Com’s IP Telephony Division released this latest component of its Convergence Applications Suite specifically for small organizations. It initially comes equipped with four central office ports, a station-side analog port for a fax machine or analog phones, and embedded applications such as an automated attendant/voice mail system with e-mail integration, desktop call management, and graphical call reports.

Built on an open architectural design, it can run third-party off-the-shelf applications, such as call center and customer relationship management, as well as PC programs like Microsoft Outlook or ACT! without having to buy additional hardware or software, allowing users to dial from their address books and manage contacts.

The NBX V3000 hardware and software supports all 3Com IP phones, gateways and accessories, and is compatible with other, existing 3Com NBX hardware. The new software supports zone paging via the speaker on system phones, and alternate busy / no-answer phone numbers such as a mobile phone, a second office or home phone number. Users can manage calls and dial contacts from their PCs or use a web browser to change how and when calls reach them. They can also review and listen to voice mails from their e-mail.

3Com first introduced the NBX IP-PBX in 1998, developing an architecture for a distributed softswitch for AT&T, and bringing the first commercially deployed carrier softswitch to market in 1999. It has been evolving the product for applications of all sizes ever since.

CableLabs Proposes Further CPE Integration

November 11, 2004


CableLabs is proposing a standards-based single-box customer premise solution that incorporates PacketCable, DOCSIS and VoIP.

CableLabs (Cable Television Laboratories, Inc), the nonprofit research and development consortium of the cable television industry, has issued an RFI (Request for Information) seeking an Integrated DOCSIS Access Device (IDAD) that will further integrate cable operators’ underlying technologies, allowing them to more effectively offer voice and data services to business and commercial customers.

For several years, cable television operators have been transitioning from their traditional delivery of entertainment programming to a position as full-service providers of video, voice, and data telecommunications services. DOCSIS cable modems and headend devices that enable the delivery of high speed data, digital television, and VoIP, are among the fundamental elements making this transition possible.

The RFI seeks a multifunction device for the customer premise end that integrates structured and unstructured T1 and related services as well as client interfaces ranging from traditional DS0-level FXS services to fully functional DS1 interfaces to 100 Base T. The DS1 emulation would be via IP, over DOCSIS. Some more sophisticated implementations would also take advantage of voice compression and dynamic bandwidth allocation between data applications and voice usage.

While IDADs are expected to be particularly attractive in VoIP networks, some operators may also desire the IDAD to function as a transport media for Primary Rate ISDN or DS1 trunks to a class 5 circuit switch, or for Frame Relay, cellular cackhaul, SS7 links, etc, CableLabs says. Finally, since this device also provides data services to a small business customer, some advanced data switching capability might be desirable.

RFI responses are due January 14, 2005.

Octaisc Introduces Music Protection Echo Cancellation

November 10, 2004


Octasic, Inc introduces an echo cancellation feature for packet networks that protects the quality of background music, while eliminating echoes.

Octasic Inc, a fabless semiconductor company specializing in silicon solutions for VoP (Voice over Packet) communications, has added a new Music-Protection feature to its OCT6100 Series of echo cancellation chipsets.

Traditional echo cancellers do not distinguish between music and generic background noise when processing residual echo. They replace both with white noise while trying to remove the echo, causing the music to become unrecognizable, and often leading callers on hold to think the call has dropped and hang up.

Octasic voice processors are able to recognize that music is on the line and process it accordingly, resulting in a natural-sounding connection while still removing the echo.

Octasic has set up two demonstration phone lines – one with Music Protection enabled on the echo canceller (514-597-2802 or 866-550-5402) and the other without any Music Protection functionality (514-597-0864 or 866-334-5402). (Test calls should be made only on a standard analog or digital phone, and not on a wireless or IP phone.)

The OCT6100 Series of echo cancellation and voice quality enhancement devices feature low power and space requirements and densities ranging from 32 to 672 channels.

FCC Decides VoIP is an Interstate Service, Not Subject to State Regulation

November 9, 2004


The FCC decided today that “Vonage” and “Vonage-like” services are by nature “interstate services” and so subject to regulation by the FCC and not by any of the individual states.

The Federal Communications Commission ruled today that the type of Internet telephony service offered by Vonage Holdings Corp called DigitalVoice is not subject to traditional state public utility regulation. It also stated that other types of IP-enabled voice services, such as those offered by cable companies, that have basic characteristics similar to DigitalVoice would also not be subject to traditional state public utility regulation.

The Commission characterized “Vonage-like” services as (1) accessible only through a broadband connection; (2) nomadic and non-geographic in nature; (3) requiring the purchase of special equipment; and (4) performing a net protocol conversion for customers to communicate with the PSTN. This definition certainly seems to cover cable voice, and probably can be extended to virtually all VoIP service.

The commission did not address the applicability to Vonage of general laws in Minnesota governing taxation, fraud, commercial dealings, marketing, advertising and other business practices. Nor did the FCC decide whether Internet telephony is an unregulated information service or a telecommunications service. This decision will come later, as will almost certainly a tide of litigation from the states.

The FCC has already exempted Jeff Pulver’s Free World Dialup (FWD) from state regulations, because the free calls customers make are routed entirely over the Internet and never interconnect with the PSTN. With a broadband connection, FWD members talk with each other computer-to-computer.

In August, the FCC ruled that Internet telephony should be subject to traditional wiretap laws. The preliminary decision will force VoIP providers to comply with the same law enforcement rules as telephone carriers.

The FCC is also considering VoIP carrier obligations regarding emergency 911 calling services and any contributions the VoIP industry should make to the Universal Service Fund.