Covad Launches SME VoIP in 14 New Markets

November 4, 2004


Covad has launched business-class VoIP, managed end-to-end, in 14 new markets, as a business-class alternative to traditional phone service.

Covad Communications Group, Inc (OTCBB:COVD) today announced the availability of its Covad VoIP integrated voice and data service in an initial 14 markets of a projected 125 by year-end.

The 14 markets are: Austin, TX: Birmingham, AL: Burlington, NC; Dayton, OH; Grand Rapids, MI; Greensboro, NC: Holland, MI; Jacksonville, FL; New Orleans, LA; Ogden, UT; Orlando, FL; Provo, UT; Salt Lake City, UT and San Antonio, TX.

Covad VoIP is positioned as a high quality, reliable communications service with features that until now have not been available at prices suitable for small businesses. The company believes that businesses should not expect consumer VoIP services to keep up with their needs, but has designed Covad VoIP to be able to do so.

The service comprises two VoIP products tailored to either small- to medium-sized businesses, or enterprises needing a virtual PBX (Private Branch Exchange). Covad vPBX is designed as a full PBX alternative. Covad PBXi is designed to work seamlessly with existing PBX equipment. Covad and Covad’s dealer network install the service, train users and provide complete customer support.

Covad vPBX features the Covad Dashboard, which brings an array of capabilities into one common Web-based user interface, including: local and long-distance services, visual fax and voice mail, Instant Messaging, audio and web conferencing, call logs, directory services, “Find me/Follow me,” and other features, all managed from one place using one phone number, over a single broadband connection.

The services include: nationwide coverage, local and long distance telephone service, automated provisioning capabilities via a browser interface, comprehensive SLAs (Service Level Agreements), Covad Dashboard, call logs for incoming and outgoing call information, Find Me/Follow Me functionality, unified visual voice and fax mail, voice and web conferencing, and automated attendant.

Covad broadband services, comprising DSL, VoIP, T1, Web hosting, managed security, IP and dial-up, and bundled voice and data, are currently available in 44 US states and 235 Metropolitan Statistical Areas.

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